Terms, Refunds & Privacy

Terms of Service

Chanceblox is a fan-run shop that sells in-game virtual items and accounts for Roblox experiences (Murder Mystery 2, Adopt Me, NFL Universe and Baddies). By placing an order, you agree to these terms.

Who we are

Chanceblox is independent and not affiliated with, endorsed by, or sponsored by Roblox Corporation, Nikilis, Uplift Games, Voldex, or any game developer. All game names and trademarks belong to their respective owners.

Placing an order

• You must own a Roblox account that can send and receive trades, and provide the correct Roblox username at checkout. We deliver to the username you give us.
• All prices are shown in US dollars and you agree to the price displayed at checkout.
• Stock is limited. If an item sells out or becomes unavailable after you order, we will let you know and issue a full refund.
• We may refuse or cancel any order we reasonably believe to be fraudulent, abusive, or a chargeback risk, and refund it.

Delivery

Items are delivered by an in-game trade after your order reaches the front of the queue; accounts are delivered through the live chat. You are responsible for being available in-game to accept the trade. We are not responsible for losses caused by wrong usernames, declined trades, or actions taken by Roblox on your account.

Trading and buying virtual items may carry risk and is subject to the rules of each game and to Roblox's own Terms of Use. You use this service at your own discretion.

Refunds & Delivery Policy

Delivery times

Most orders are delivered the same day. Your order enters a queue after payment; when you reach the front, a VIP server link unlocks and we complete the trade in-game. You can track your place any time from the "My order" button, and message us in the live chat if you need help.

Refunds

• If we can't fulfill it: if an item is out of stock or we cannot deliver for any reason, you receive a full refund automatically.
• After delivery: because these are virtual items handed over by in-game trade, an order is considered complete once the trade has been accepted, and completed orders are generally non-refundable.
• Something went wrong? If an item was wrong, missing, or not delivered, contact us within a reasonable time and we will fix it or refund you.

Refunds are returned to your original payment method through Stripe.

These are our standard terms — the shop owner may offer a refund at their discretion in other cases. Questions about a specific order are always welcome in the live chat.

Privacy Policy

We only collect what we need to deliver your order and support you.

What we collect

• Your name, Roblox username and email — to identify your order, deliver your items, and send your receipt and updates.
• Messages you send in the live chat, so we can help you.
• Basic order details (items, price, order number).

Payments

Payments are processed securely by Stripe. Your card, PayPal or Cash App details are entered on Stripe's secure page — we never see or store your full payment details.

How we use it

• To fulfill and support your order. That's it.
• We do not sell your personal information or share it with anyone except the payment processor needed to complete your purchase.

Storage on your device

The site uses your browser's local storage to remember your cart and your order's queue status. This stays on your device and is not used to track you across other websites.

Your choices

You can ask us to delete the information tied to your order at any time — just reach out in the live chat or on Discord.